Terms & Conditions

These terms are an agreement between you and [Registered business name] for the use of the Life Captain app, website, QR tags and related services (the “Service”). By creating an account or buying from us, you accept these terms.

1. Not an emergency service

Life Captain helps you alert people you trust. It is not a substitute for emergency services. In danger, call 112. See our Safety disclaimer.

2. Eligibility & account

You must be 18 or older, or use the Service under a parent’s or guardian’s supervision. Give accurate information and keep your phone number and SOS PIN secure. Add only emergency contacts who have agreed to receive alerts. You are responsible for activity on your account.

3. Acceptable use

You must not use the Service to harass, stalk, prank, spam or track any person without their consent, to send false emergency alerts, or to attack or reverse-engineer the Service. We may suspend accounts or block scanners that break these rules.

4. Plans, prices & payment

• Prices are shown in INR, include GST, and are displayed before you pay. We may change prices for future billing periods and will tell you in advance.
• Paid plans renew automatically if you choose auto-renew. You can cancel any time, and the plan stays active until the period you paid for ends.
• Payments are processed by Razorpay. A tax invoice is issued for every payment.
• Refunds follow our Refund & Cancellation Policy. Shipping follows our Shipping & Delivery Policy.

5. QR tags

Tags must be activated to an account before use. If a tag is lost or stolen, regenerate it from your dashboard; the old code stops working. You decide what information a tag shows and are responsible for the information you choose to make visible.

6. Intellectual property

The Life Captain name, logo, app and website belong to [Registered business name]. You get a personal, non-transferable licence to use them.

7. Limitation of liability

To the extent the law allows, we are not liable for indirect losses, or for alerts that are delayed or not delivered because of networks, devices, third-party providers or other causes outside our reasonable control. Our total liability is limited to the amount you paid us in the 12 months before the claim.

8. Termination

You may stop using the Service and delete your account at any time (how). We may suspend or end access if you break these terms or the law.

9. Governing law & disputes

These terms are governed by the laws of India. Courts at [City] have exclusive jurisdiction. Please contact our Grievance Officer first; most issues are resolved quickly.

10. Contact